Yes, all our products are original. We work with professional suppliers and distributors to guarantee authenticity. If you need an invoice for your company, you can request it after making your purchase.

Shipping typically occurs within 24 to 48 business hours. In Spain, standard delivery is 2 to 5 business days from shipment. You will receive a tracking email when your order leaves the warehouse.

Yes, you have 14 calendar days from the date of receipt to make exchanges or returns. The item must be unused, in perfect condition, and with its original packaging if applicable. Returns must be managed with tracking.

Contact us within 48 hours of delivery. Send us photos of the product and your order number so we can assist you as soon as possible.

On each product page, we include all available information about sizes and measurements. If you have any questions, please write to us before purchasing, and we will help you choose the right option.

We accept secure payment methods available at checkout through certified platforms. All payments are protected and encrypted.

For now, Carline Collective operates as an online boutique. This allows us to offer you the best prices and a comfortable shopping experience from home.

If your order has not yet been shipped, we will try to help you modify or cancel it. Write to us as soon as possible with your order number.

For now, our focus is Spain. Any expansion of shipping areas will be reflected at checkout when you place your order.

You can write to us at info@carlinecollective.com

Our business hours are Monday to Friday, from 10:00 to 18:00 (Spain time).